| Features | Demo | Pricing | Quotes | Contact | Login |
Dear PhotoFront: This letter is being written to show our appreciation for your company. Here is our story. We had just finished a soccer tournament featuring over 60 teams and it was now time to put the photos online. We were referred to a company, as supposedly they were the best in putting photos online for viewing and ordering. We decided to try them; the rest is truly a nightmare. We started putting the files online on June 1st and after a couple days of putting them all online, all the files suddenly were deleted off the server only leaving the first page, over three thousand photos were gone. So I decided to upload the files again. Another couple days of uploading files, and the same thing happened. So by this time we were devastated, so I decided to call their tech support. I tried calling their tech support for days, leaving message after message, I finally got a call back days later. They said nothing could be done. They seemed not to consider our company important as they had so many clients. After this episode we decided to look for another company, by this time phone calls were pouring in to our studio asking why the photos were not online. After trying other companies and getting no answer from their customer service centers even though it was mid evening, something had to be done. I turned to Google for one more attempt. I saw your company, PhotoFront, and something seemed unique about your company so I decided to check your website out. It was the best thing I have ever done for our company. I immediately went to your support page and was intrigued to actually see a company with an 800 number. By this time it was close to 11:00pm. Saying a prayer I dialed your number, and about fell out of my chair when Jeff answered. I suddenly knew something was indeed different about your company. Within minutes our company had a PhotoFront account. Once our account was created we began to upload our photos to the PhotoFront Server. Within hours, not days like our previous experience, our photos were online. This time the photos were here to stay. We have had the photos on the website now for over a month and have experienced no problems and do not expect any due to the quality and professional service offered by PhotoFront. Your company has truly the best thing going: 1) Price - Charging only a monthly fee instead of like 15% of online sales like everyone else does. PhotoFront charges $79 per month for its service. All other competitors we have come across charge at least 15% of each order processed. 2) Customer Service - PhotoFront hands down has the best customer service of any online proof sales company. The customer service offered by PhotoFront is second to none. Our company has always been greeted with a warm welcome and a true concern for our business, whether day or night. Compare that to other companies who are large in size and whose client base is too large to deliver the quality of customer service PhotoFront offers, I would choose PhotoFront time and time again over any competitor. 3) Ease of Use - Using PhotoFront software is a dream come true. All we have to do is drag the pictures to the window and they are automatically added to the website, resized accordingly, nothing could be easier. 4) No Space Limit - PhotoFront has no space limits, no quota to stay under. We currently have around 3000 photos online; compare that to the competition who has limits on the picture number. You also can have multiple events with PhotoFront, spanning numerous days. Also if desired the event photos can stay on for as long as you like, unlike competitors who only let you keep photos online for a certain time period. We could go on and on about how much we appreciate your company. Lengthy Dog Studios, will be a lifetime partner of PhotoFront, as there is not and never will be a company as superior as PhotoFront. You guys have truly created something special and we are grateful for your company. You saved our company when we thought all hope was gone and have helped us expand our business greatly. This we will always be thankful for. Feel free to send potential customers to us for a referral, as we want others to experience the joy that comes from partnering with a company such as PhotoFront. We look forward to continue working with your company long term and again from us at Lengthy Dog Studios LLC thank you for everything you have done for our company. Also feel free to reference our site to potential customers who are interested in seeing a site that uses PhotoFront. Sincerely, Michael Brown CO-CEO Lengthy Dog Studios LLC |
|
|
|||
|
Privacy Policy |
License Agreement
|
|||